OBJECTIVE:
The course will provide the essentials needed to be successful in your first leadership role. Learning to Lead provides a good foundation of knowledge, skill, and will for those with leadership aspirations or who have recently commenced a leadership role. The training also provides capabilities for leading employees in remote locations through digital technology such as Zoom and Microsoft Teams.

We will explore what leadership is, what successful leaders in a work environment do that makes them successful, and the positive difference effective leadership makes to people, operations, and results. You will also learn the essential skills and behaviours required to transition successfully into a leadership role and reach the point where you earn willing followers.

A combination of skill training, instructor demonstrations, case studies, and practical exercises will deliver the learning. There is a strong bias towards practical approaches over theoretical ones and many real-life stories to illustrate that effective leadership is really about what you chose to say and do.

WHO WILL BENEFIT:
Anyone with leadership aspirations or who has recently commenced a leadership role. This course is also ideal for those seeking a highly practical leadership ‘refresher.’

LEARNING OUTCOMES:
You will learn how to:

• diagnose the most effective leadership style for individuals in your team depending on her/his competence and commitment,
• adjust your leadership style to the needs of an employee, task, or situation,
• reach agreement with team members on how much direction and support they need to become self-reliant, peak performers,
• provide constructive feedback when someone’s work performance goes off-track,
• give appropriate recognition when someone’s work performance exceeds expectations, and
• coach an employee with a performance problem, having identified the nature of the problem correctly first.

All of the above leadership techniques can be used ‘face-to-face’ or with remote employees through digital technology. The methods below are designed to be used through technology specifically.  

• identify which is the best digital communication channel to use depending on the nature of the leadership message you want to share, and
• how to lead remote or ‘virtual’ teams (i.e., with team members in separate geographical locations).

Benefits:

•  Greater confidence in your ability to lead others.
• Less work ‘on your plate’ as a result of being ready, willing and able to delegate effectively.
• The ability to lead and engage team members in remote locations through the use of digital technology.
• Willing followers.

COURSE LEADER: ROBERT GILFOYLE