OBJECTIVE: 
"By failing to prepare, you are preparing to fail." - Benjamin Franklin.

No two negotiations are the same. Political (internal or external), economic, environmental, and a variety of other factors will present themselves in different ways in different negotiations. You cannot control these variables, no matter how talented a negotiator you are. What you can influence, and control is how you prepare for the pending negotiation, how you present yourself as a negotiator, and how you offer acceptable solutions that, ultimately, work for all parties.

WHO WILL BENEFIT:
Everyone

LEARNING OUTCOMES:
By the end of the course, participants will be able to:

• identify their negotiation conflict style,
• identify counterparties,
• learn how to engage each style and get the best results, and
• apply conflict resolution strategies and negotiation strategies.

CONTENT:
Topics covered in the course include:

• strategic networking,
• emotional intelligence,
• negotiation styles,
• conflict resolution strategies, and
• negotiation strategies.

Special Course Features:
Participants will be placed into breakout rooms to discuss case studies. Each will be asked to engage in a role play with their negotiation partner/partners. A high degree of participation is required.

COURSE LEADER: JOANNA SHEA, BCOM, CSC