OBJECTIVE: 
The acid test of a good plan is the willingness of others to implement it. A key skill relevant to leaders at all levels is the ability to positively influence people in such a way that others willingly alter their thoughts and plans.

One’s level of influence can be dramatically improved by carefully adjusting ideas to the concerns and communication styles of others, and by formulating ideas in a compelling way. As influencing skills are used more often, resistance to change decreases along with the need to use authority / positional power, leading to stronger relationships and increased commitment.

In this workshop, participants bring their own case studies and use the theory presented to hone their idea to maximize acceptance by their stakeholder group.

WHO WILL BENEFIT:
Individuals at all levels (including senior leaders) who would like to improve their level of influence without relying on positional power.

LEARNING OUTCOMES:
Participants will leave the course with ideas that will deliver:

• improved odds of getting good ideas adopted in the organization,
• improved ability to influence peers and superiors,
• reduced resistance to change,
• reduced reliance of the use of authority / positional power,
• improved relationships, and
• increased commitment to new ideas.

CONTENT:

•  Overcoming resistance to change
• Analysing stakeholders
• Adapting to the style of others
• Active listening
• Adaptation of ideas through negotiation & conflict resolution
• Increasing one’s credibility with people
• How to appeal to both logic and emotion
• Speaking persuasively to individuals and groups

COURSE LEADER: LAURA VILLACRUSIS, MSOD, PCC